Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, postal address, phone number
• Identity Information: Date of birth, passport details, nationality (when necessary for travel bookings)
• Payment Information: Credit card details, billing address, bank account information
• Travel Preferences: Accommodation preferences, dietary requirements, special assistance needs
• Travel History: Information about past trips, bookings, and services used
• Communication Records: Emails, chat messages, phone call records, and other communications with us
• Account Information: Username, password, account settings, and preferences (if you create an account)

1.2 Non-Personal Information

We also collect non-personal information, including:

• Technical Information: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on pages, links clicked, and other actions taken on our website
• Location Information: General location based on IP address or more precise location if permitted by your device settings
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies

2. How We Collect Information

We collect information through various methods:

• Direct Interactions: When you fill out forms, create an account, make a booking, contact us, or subscribe to our newsletter
• Automated Technologies: Through cookies, web beacons, server logs, and other tracking technologies when you browse our website
• Third Parties: From business partners, travel suppliers, payment processors, and other third parties we work with to provide our services
• Public Sources: From publicly available sources where you have made information available

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing Travel Services: To book travel arrangements, process payments, and fulfill your travel requests
• Customer Service: To respond to your inquiries, provide support, and manage your relationship with us
• Personalization: To tailor our website, communications, and offers to your preferences and interests
• Marketing: To send you promotional materials, newsletters, and information about special offers or services (with your consent where required)
• Business Operations: To maintain and improve our services, conduct research and analysis, and manage our business operations
• Legal Obligations: To comply with legal requirements, resolve disputes, and enforce our agreements
• Security: To protect our website, services, and users from fraud, unauthorized access, and other security threats

4. Sharing Your Information

We may share your personal information with the following categories of recipients:

• Travel Suppliers: Airlines, hotels, car rental companies, tour operators, and other service providers necessary to complete your travel arrangements
• Service Providers: Companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance
• Business Partners: Trusted companies we work with to provide travel-related services
• Legal Authorities: Government agencies, law enforcement, or other parties when required by law or to protect our rights or the rights of others
• Corporate Transactions: In connection with a corporate transaction, such as a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their own marketing purposes.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information in certain circumstances
• Restriction: You can request that we restrict the processing of your personal information
• Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format
• Objection: You can object to the processing of your personal information in certain circumstances
• Withdraw Consent: If we process your information based on your consent, you can withdraw that consent at any time

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

6. Cookie Policy

6.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

6.2 Types of Cookies We Use

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website. This helps us improve website functionality.
• Functionality Cookies: Recognize you when you return to our website, enabling us to personalize content and remember your preferences.
• Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow. We use this information to make our website and advertising more relevant to your interests.

6.3 Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. You may be able to manage other tracking technologies in the same way that you manage cookies using your browser preferences.

Please note that if you choose to block cookies, you may not be able to use all functionality of our website.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. International Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal information to other countries, we will take appropriate measures to ensure that your personal information receives an adequate level of protection in the countries where we process it.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.